Accessibility
Last updated November 3, 2026
PestDepart is committed to providing our services in a way that respects the dignity and independence of people with disabilities, and to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA).
Our website
We design this site to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. That includes keyboard navigation, visible focus, text alternatives for images, readable colour contrast, descriptive links, and layouts that work on phones and with screen magnification. We test new pages as we add them.
Customer service
- You can reach us by phone, email or our online form, whichever works best for you.
- Support persons and service animals are welcome during inspections and visits.
- Our team is trained to communicate in a way that takes a person's disability into account.
- Visit reports, service agreements and other documents are available in accessible formats on request, at no cost.
- If something we rely on, such as our phone line or online booking, is temporarily unavailable, we will post a notice and offer another way to reach us.
Feedback
If you have trouble using any part of this site or our services, please tell us. Email hello@pestdepart.com or call 1-888-781-PEST. We aim to respond within 5 business days, and we will provide the information or service in another way while we fix the issue.